Your work, finished
the first time
The validation layer checks every CMN, DWO and prior-auth packet against current payer rules at intake — so the work stops bouncing back to your desk.
First-pass packet completeness
The metric you own
First-pass packet completeness
Most coordinators see the share of packets that go out clean the first time climb past 95% — which means far fewer of them ever come back.
What this looks like before DocuFindr.
The Bounce Back
Packets come back days later for a missing signature, a stale eligibility check, or the wrong modifier.
Blind Spots
Faxes, portals and emails arrive with no single view of what's complete and what's not.
Reactive Checking
You only learn a document was wrong after the denial lands — then you redo it.
Less Patient Care
Rework eats the hours you'd rather spend getting patients their equipment.
How the validation layer shows up for you.
Caught at the signature
Missing or non-compliant items are flagged the moment the order arrives — not after a payer says no.
One clear queue
Fax, portal and email orders land in one place, each showing exactly what's needed to be clean.
Rules that stay current
Every packet is checked against the live CMS, commercial and state-Medicaid rules for that order.
You stay in control
DocuFindr does the checking; you make the call. It removes the obstacles, it doesn't replace your judgment.