The intake desk that never misses a physician order.
DocuFindr is the pre-submission validation layer for US home health. We read every fax, portal upload, and EHR attachment the moment it arrives — and flag the missing F2F, the unsigned 485, the OASIS mismatch, and the NOA deadline before your episode is at risk.
"Every home health episode begins with a documentation packet that's already incomplete. We give your coordinators the one thing they're asking for: a system that catches what's missing before the episode is locked."
The numbers that matter to your bottom line.
Your coordinators are heroes. The paperwork around them is what's costing you episodes.
Home health is drowning in a documentation burden that no other care setting shoulders alone. Six gaps account for most of the revenue quietly leaving through the back door.
Missing or late Face-to-Face
The F2F encounter note arrives without the required certifying statement, the exact date, or the ordering practitioner's signature — and billing finds out weeks later.
Plan of Care (CMS-485) delays
POCs sit unsigned with the physician's office. Your RNs chase signatures manually. Recertifications slip past the 60-day window.
OASIS–POC misalignment
OASIS M-items don't support the POC diagnoses or visit frequency. Errors surface only at audit, triggering costly re-certification cycles.
NOA 5-day window misses
Notice of Admission filed late means zero payment for that billing period. One missed NOA can cost an entire episode of reimbursement.
ADR response scramble
An Additional Documentation Request arrives with a 45-day clock. Your team hunts across the EHR, fax server, and physician portal.
Review Choice Demonstration
If you operate in an RCD state, every submission must clear pre-claim review. Missed elements mean resubmission, delay, and scrutiny.
Twelve documentation checkpoints, before the claim leaves your agency.
Our validation layer runs structured, payer-aware checks against every document type that determines whether your episode gets paid.
Face-to-Face completeness
Encounter date, homebound status, skilled need rationale, certifying statement, practitioner credentials.
Plan of Care validation
Required sections, diagnoses, goals, visit frequency, signature presence, signature timeliness.
OASIS alignment check
M-items reconciled against POC, diagnoses, and visit plan. Case-mix grouping pre-validated for PDGM.
Notice of Admission timing
Admission-to-filing clock tracked per episode. Queue sorted by hours remaining, not alphabetical.
Physician / verbal orders
Signature status, 48-hour verbal-order rule, order matching against visits delivered.
Recertification eligibility
Continued homebound status, skilled need, and physician re-cert signature before the window closes.
RCD affidavit readiness
Pre-claim review packet assembled and validated against MAC requirements for IL, OH, TX, NC, FL.
ADR / TPE response packet
Complete response assembly from connected systems: F2F, POC, OASIS, orders, visit notes, therapy eval.
Payer eligibility verification
Active coverage, benefit maximums, and home health rider confirmed before SOC is scheduled.
Prior authorization packet
Managed care and Medicare Advantage PA requirements checked and packet pre-assembled.
Homebound documentation
Taxing effort narrative, confinement evidence, medical contraindication support, ongoing validation.
Discharge summary completeness
Goals met, final OASIS, transfer or discharge notification, and final billing packet validation.
Six outcomes we commit to — measured, every quarter.
Cut F2F-related denials and hit NOA deadlines.
Every referral is checked for F2F presence, encounter date, practitioner credentials, and the certifying statement before it enters your episode workflow. Missing elements are flagged to the referring office before your RN goes out on SOC.
- F2F denial rate target < 2% within 90 days of go-live
- NOA filed on-time as contractual target (100%)
- DocuFindr tracks every new admission against the CMS 5-day clock
- Coordinators see one queue, color-coded by hours remaining
Protect PDGM revenue and pass RCD pre-claim review.
We validate that OASIS, POC, and physician orders support the case-mix grouping you're billing — before submission. LUPA risk is surfaced at day 15, not at claim reconciliation. When an ADR arrives, DocuFindr assembles the complete response packet.
- Target first-submission RCD affirmation rate > 95%
- 100% OASIS-to-POC alignment check on every episode
- Target time to fully assembled ADR response < 30 min
- Shorten referral to first billable visit by avg 5 days
Connects into the systems your agency already runs.
DocuFindr sits behind your existing home health EHR and fax infrastructure. Coordinators and billers never switch tools. Built for the scrutiny your agency already faces.
Home Health EHRs
WellSky Home Health, HomeCare HomeBase, Axxess, MatrixCare, Brightree, and PointClickCare native connectors.
Standard Protocols
Integrates smoothly via FHIR R4 API, X12 EDI, and Direct messaging for robust interoperability.
Security Standards
We handle PHI every day with HIPAA safeguards, TLS 1.3 in transit, and AES-256 encryption at rest.
Compliance Ready
BAA ready to execute within 24 hours, CMS-0057-F aware, and SOC 2 Type II program actively underway.